Protection for a private vehicle sale
pair.deal adds 6 weeks of transparent Purchase Protection to an existing buyer-seller sale. It gives the buyer peace of mind against expensive hidden issues, while letting the seller cap their total risk. An eligible claim leads to the buyer and seller splitting the cost at a pre-agreed ratio, preventing the buyer from making extraneous claims.
pair.deal sits alongside the existing vehicle sale. It does not replace the purchase arrangement between buyer and seller.
It creates a defined framework for certain post-sale repair costs, with fixed limits and a clear review path.
Only eligible expenditure can be claimed, and every claim remains subject to evidence, coverage percentage, and the protection cap.
What it is
6 Weeks of Purchase Protection
pair.deal protects buyers from hidden defects immediately after a private vehicle sale. Instead of 'buying as is' and hoping for the best, both parties agree to a transparent 6-week window. The buyer can claim reimbursement for unexpected eligible repairs, which gives both parties real confidence.
Buyer Peace of Mind
Drive away knowing you are protected from immediate, expensive surprises.
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Buyer Peace of Mind
Drive away knowing you are protected from immediate, expensive surprises.
- 6 weeks to uncover and claim for unexpected major issues.
- Clear framework for submitting covered repair costs.
- Acts as a solid test of the seller's true confidence in the vehicle.
Seller Confidence
Offer buyers a better, safer deal without taking on unlimited risk.
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Seller Confidence
Offer buyers a better, safer deal without taking on unlimited risk.
- Limits your liability to a fixed agreed-upon cap and standard coverage percentage.
- Allows you to disclose known issues upfront to explicitly exclude them.
- Protects you from endless or undefined buyer complaints long after the sale.
Fair for Both Sides
A built-in, transparent process when things genuinely go wrong.
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Fair for Both Sides
A built-in, transparent process when things genuinely go wrong.
- Disputes are handled through a defined, structured review process.
- Only eligible, documented repairs are ever covered.
- Provides a safe purchase protection layer without replacing the underlying vehicle sale.
Commercial shape
The commercial terms are fixed at the outset
The basic commercial terms are short and concrete. The vehicle, the protection tier, the coverage percentage, the exclusions, and the fee are all fixed when the sale is agreed.
Go next
The deeper view on tiers, rates, and maximum reimbursement.
When the agreement becomes operative and when the seller commitment begins.
Record the sale and selected protection terms.
Headline terms
The arrangement begins with a small number of commercial choices.
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Headline terms
The arrangement begins with a small number of commercial choices.
- Protection options: €600, €1,200, or €2,400.
- Coverage options: 40% or 70% of accepted eligible expenditure.
- Protection period: 6 weeks, plus a short grace period for receipt submission.
- Platform fee: paid by the buyer, based on the selected protection amount.
Why those terms matter
The cap, rate, and timing rules shape every later claim and dispute.
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Why those terms matter
The cap, rate, and timing rules shape every later claim and dispute.
- The protection amount limits total reimbursement.
- The coverage percentage reduces each accepted or determined eligible amount.
- The timing rules decide when submissions and responses are still valid.
After purchase
If costs arise later, eligibility comes first
After purchase, the first question is whether the cost falls inside the arrangement. Only then do evidence, review stages, and payment obligations matter. Seller anxiety about the arrangement should always be read against that narrow limit: only eligible expenditure can be claimed back.
What may be recoverable
Only eligible expenditure is capable of reimbursement.
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What may be recoverable
Only eligible expenditure is capable of reimbursement.
- The cost must affect the vehicle itself.
- The cost must fall within the contract definition of eligible expenditure.
- The claim must still be supported by the required evidence.
What happens if buyer and seller disagree
The agreement moves through review rounds before court enforcement is considered.
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What happens if buyer and seller disagree
The agreement moves through review rounds before court enforcement is considered.
- The seller has review windows and one inspection route.
- Condensis issues non-binding recommendations if both sides maintain the dispute.
- Late payment and non-engagement have stated consequences.
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